FAQ

FAQs about PlanGraphics and Xmarc

Q: Does the fact that PlanGraphics has acquired the rights to Xmarc technology mean that PlanGraphics will no longer maintain its traditional stance of independence toward GIS software vendors?

A: Having access to a set of integration tools does not make PlanGraphics any less independent than our use of Oracle Forms or Oracle Spatial. PlanGraphics does not intend to compete in the GIS software market. PlanGraphics will use the Xmarc products as integration tools to develop solutions for clients' multi-platform data and applications.

Q: Why is this tool set important to PlanGraphics' systems integration practice?

A: The traditional GIS products do not have the enterprise "penetration" that Netscape or Explorer do—and the Xmarc tool set will allow us to build solutions that rely on the data sets built with, maintained, and used by the traditional GIS suppliers and push this data to more users within the enterprise. As a result, we believe more individuals (and organizational units) will become familiar with the value of spatial data and will likely become the next customers for the traditional GIS suppliers.

Q: What does PlanGraphics' acquisition of Xmarc's intellectual property mean for the future development of Xmarc products?

A: Though Xmarc Ltd. in Europe will continue to develop the technology and we will collaborate in deciding what functionality is required, PlanGraphics holds the source code for Xmarc products.

Q: What is Xmarc's future technology direction?

A: Look for a users/VAR conference in the late spring, where future directions will be discussed (and your input solicited). As far as specific products, Fire 5.0 is now in beta testing. New licensees have a choice of 4.5 or 5.0. Current customers (who are current on their maintenance contracts) will received Fire 5.0 later in the spring.

Q: Where do I go for Xmarc technology or related services?

A: If you are located in North America, you should contact PlanGraphics.

Q: I have an existing agreement with Xmarc. Who is responsible for it?

A: Xmarc, Inc., no longer operates in North America. You may choose to contact PlanGraphics and explore how we can support your needs into the future.

Q: I wish to acquire new Xmarc licenses. Who do I contact?

A: PlanGraphics can provide additional licenses to customers in North America, as well as renewals to maintenance agreements.

Q: Whom do I contact for further information about any of this?

A: Contact Bruce Goldsmith at (301) 765-6213. Or use one of the following e-mail addresses:
Xmarc USA Tech Support - xmarcsupport@plangraphics.com
Xmarc USA Info/Sales - xmarcinfo@plangraphics.com